Refund

Refund

  1. General
          1.1. This Refund Policy applies to purchases made on our website www.k-stylemarket.com.
          1.2. By making a purchase from our Store, you acknowledge and agree to the terms and conditions outlined in this Refund Policy.
      2. Eligibility for Refunds
           2.1. Refunds may be issued under the following circumstances:
                   a) Defective or damaged products received.
                   b) Incorrect items shipped.
                   c) Non-delivery of products within the specified timeframe.
           2.2. To be eligible for a refund, you must notify us within 14 days from the date of receipt of the product. We highly recommend you to notify us within 7 days of receiving your order to ensure that the item arrives safely at us.
      3. Return Process
           3.1. To initiate a refund, please contact our customer support team with your order details and reason for the refund request.
           3.2. We may require photographic evidence or other proof to validate the refund request.
           3.3. If your refund request is approved, we will provide you with instructions on how to return the product.
           3.4. Returned products must be unused, in their original packaging, and in resalable condition.
           3.5. You are responsible for the cost of return shipping, unless the product is defective, damaged, or incorrect.
 
      4. Refund Options
           4.1. Once we receive the returned product and confirm its eligibility for a refund, we will proceed with one of the following options, as determined by you:
               a) Refund to the original payment method: We will issue a refund to the same payment method used for the original purchase.
               b) Store credit: We can provide you with store credit equivalent to the refund amount, which can be used for future purchases.
      5. Refund Processing Time
           5.1. Refunds will be processed within 3 days of receiving the returned product. 
           5.2. The time it takes for the refund to reflect in your account may vary depending on your payment provider.
      6. Non-Refundable Items
           6.1. Certain items are non-refundable, including:
                a) Gift cards or vouchers.
                b) Personalized or custom-made products...
      7. Changes to the Refund Policy
           7.1. We reserve the right to modify or update this Refund Policy at any time. Any changes will be effective upon posting on our website.
           7.2. It is your responsibility to review this Refund Policy periodically for any updates or changes.

 

If you have any questions or need further assistance, please contact our customer support team.